• Visit Trellis Chino (updated 3/23/21)
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  • At Trellis Chino, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging.
  • To address this challenge, we’ve added new ways to meet such as video chats and window visits. And, we’re committed to facilitating more visitation options while keeping everyone’s safety and well-being our top priority.
  • Virtual Tours
  • While we are currently unable to provide indoor tours, we encourage you to view our online video tour and virtual tour. Or, feel free to call (909) 465-0246 to schedule an outdoor tour, video chat, or phone call with a member of our admissions team. We look forward to meeting you!
  • Video Visits and Phone Calls
  • Video visits and phone calls are a simple and convenient way to keep in touch! To schedule a FaceTime or Google Duo video call, click here or call (909) 465-0246.
  • Outdoor Patio Visits
  • To schedule an outdoor patio visit, click here or call (909) 465-0246. For the safety of your loved ones and our team members, all visitors must adhere to the following guidance:
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  • - Visitation will be limited to three guests and 30 minutes per visit, per day
  • - Visitors will be screened with a questionnaire and temperature check before visitation.
  • - Patients may begin receiving visitors on day 15 after a 14-day quarantine and two negative COVID-19 tests.
  • - Suspected or confirmed COVID-positive residents may not host visitation.
  • - Visitors and residents must wear facial coverings at all times and maintain good hand hygiene.
  • - Unvaccinated visitors must remain at least six feet from resident with no resident physical contact of any kind.
  • - Fully vaccinated visitors of fully vaccinated residents may have limited physical contact with resident.
  • - Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
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  • *Outdoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.
  • Indoor Visits
  • The guidelines below are based on direct guidance from the California Department of Public Health (CDPH). To schedule an indoor visit, click here or call (909) 465-0246.
  • - Visitation will be limited to one guest at a time and 30 minutes per visit, per day.
  • - Visitors will be screened for fever, COVID-19 risk, and COVID-19 symptoms before visitation.
  • - Visitors and residents must wear facial coverings at all times and maintain good hand hygiene.
  • - Visitors must wear full PPE when visiting residents in the yellow unit.
  • - Visitors must go directly to and from the resident's room or designated visitation area.
  • - Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.
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  • Purple Tier Visitation Guidelines
    The following guidelines apply when the county is in Tier 1 (Purple) according to the Blueprint for a Safer Economy:
  • - Resident must be fully vaccinated (two weeks after final vaccination shot).
  • - Resident must be in the green unit (unexposed or recovered area) or yellow unit (exposed or observation area).
  • - Visitor must test negative for COVID-19 with a sample taken within the prior two days. For example, to visit on Wednesday, a visitor must take a test on Monday or Tuesday.
  • - Unvaccinated visitors must remain at least six feet from resident with no resident physical contact of any kind.
  • - Fully vaccinated visitors of fully vaccinated residents may have limited physical contact with resident.
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  • Red/Orange/Yellow Tier Visitation Guidelines
    The following guidelines apply when the county is in Tier 2 (Red), Tier 3 (Orange), or Tier 4 (Yellow) according to the Blueprint for a Safer Economy:
  • - Resident does not need to be vaccinated.
  • - Resident must be in the green unit (unexposed or recovered area) or yellow unit (exposed or observation area).
  • A negative COVID-19 test is strongly encouraged but not required for visitation.
  • - Unvaccinated visitors must remain at least six feet from resident, with no resident physical contact of any kind.
  • - Fully vaccinated visitors of fully vaccinated residents may have limited physical contact with resident.
  • Indoor Visits for Compassionate Care
  • Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (909) 465-0246.
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  • Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.

 

Trellis Chino Logo
Trellis Chino Logo